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Press Kit

Resources for journalists, bloggers, and media partners covering Hugi.ai.

Company Overview

Hugi.ai is an AI-powered Voice of Customer analytics platform that transforms fragmented customer feedback into actionable insights. We help product and CX teams unify data from support tickets, surveys, and reviews, then use semantic AI to surface themes, sentiment, and root causes with evidence you can trust.

Founded: 2024 Headquarters: Europe Stage: Pre-launch (Waitlist open)

The Problem We Solve

Companies today collect vast amounts of customer feedback across dozens of channels—support tickets, NPS surveys, app reviews, social mentions—but struggle to extract meaningful insights. Manual analysis doesn’t scale, and traditional tools miss the nuance in customer language.

Hugi.ai uses semantic AI to automatically categorize feedback, detect emerging issues, and prioritize what matters most, all with explainable reasoning so teams can trust and act on the insights.

Key Features

  • Unified feedback ingestion from support platforms, survey tools, and review sites
  • Semantic AI analysis that understands context, not just keywords
  • Explainable insights with evidence trails back to source feedback
  • HUGI Score prioritization to focus on what impacts customers most
  • Real-time dashboards for tracking trends and emerging issues

Brand Assets

Logo Downloads

Coming soon — Logo files in various formats (SVG, PNG) will be available for download.

For immediate needs, please contact us directly.

Brand Colors

  • Primary: Purple gradient (#7c3aed to #a855f7)
  • Background: Dark (#0a0a0b)
  • Foreground: White (#fafafa)

Brand Voice

Hugi.ai communicates with clarity and confidence. We’re technical but accessible, data-driven but human-focused. We avoid jargon and hype, preferring to let our product speak through clear explanations and concrete examples.

Leadership

Founder bios coming soon.

For interview requests, please contact our press team.

Press Contact

For media inquiries, interview requests, or additional assets:

Email: [email protected]

We typically respond within 24 hours.

In the News

Coverage and mentions will be listed here as they become available.

Usage Guidelines

When referencing Hugi.ai:

  • Write “Hugi.ai” (not “Hugi AI” or “HUGI”)
  • Do not modify or distort our logo
  • Do not use our brand assets in ways that imply endorsement without permission

For questions about brand usage, contact [email protected].