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Privacy Policy

Last updated: January 2025

Hugi.ai (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or join our waitlist.

1. Data We Collect

When you join our waitlist, we collect:

  • Name — to personalize communications
  • Email address — to send waitlist updates and invitations
  • Referral source — to understand how you found us
  • Technical data — IP address, browser type, and the page you signed up from (collected automatically for security and analytics)

We also use privacy-friendly analytics (Plausible) that does not collect personal data or use cookies.

2. How We Use Your Data

We use your data to:

  • Add you to our waitlist and send you product updates
  • Notify you when early access is available
  • Improve our website and understand our audience
  • Prevent spam and fraudulent signups

We do not sell your data to third parties.

We process your data based on:

  • Consent — You explicitly consent when you check the privacy policy checkbox and submit the waitlist form
  • Legitimate interest — For security measures like spam prevention

You can withdraw consent at any time by contacting us.

4. Data Sharing

We share data only with:

  • Slack — Waitlist signups are posted to our internal Slack workspace for team review
  • Cloudflare — Our hosting provider, which processes requests on our behalf
  • Plausible Analytics — Privacy-friendly analytics (no personal data shared)

All processors are GDPR-compliant and process data only on our instructions.

5. Data Retention

We retain your waitlist data until:

  • You request deletion
  • We launch and you become a customer (at which point separate terms apply)
  • 24 months have passed without contact

6. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (“right to be forgotten”)
  • Export your data in a portable format
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, contact us at the address below.

7. Security

We implement appropriate technical and organizational measures to protect your data, including:

  • HTTPS encryption for all data in transit
  • Secure hosting on Cloudflare infrastructure
  • Limited access to personal data within our team

8. Cookies

Our website does not use tracking cookies. We use Plausible Analytics, which is cookie-free and does not track individuals across sites.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website.

10. Contact Us

For privacy inquiries or to exercise your rights:

Email: [email protected]

Data Controller: Hugi.ai [Your registered address]

If you have concerns about our data practices, you have the right to lodge a complaint with your local data protection authority.